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CANCELLATION & RETURNS POLICY

 

CANCELLATION POLICY

Once an order is placed, it cannot be cancelled.

 

RETURNS POLICY

To request a return, please email us at lydiamckee.art.com. We will provide you with a return label.

The item(s) must be in original condition with the original packaging and all tags/garment stickers attached.

We will not accept any garments that appear to have been worn, washed, or altered in any way.

Returns must be requested within 14 days of receiving your item and returned to us within 21 days.

Once we receive your return, please allow 3-5 business days for your return to be processed. 

Please note, no hand-delivered returns will be accepted.

 

FAULTY ITEMS

If you believe an item you've purchased from us is faulty, incorrect or you're missing an item, contact us at lydiamckee.art.com with images so that we can determine the next course of action. All claims need to be made within 14 days of receiving your order. 

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